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FAQ

Required TISAX Labels: Click here

The only valid alternative is an ISO 27001 certificate, which covers the products and services provided to PACCAR.

In case you have received a request to achieve TISAX and want to use your ISO 27001 certification instead, please direct your request to Cybersecurity: CybersecurityNA@PACCAR.com.

Supplier needs to provide a pdf of the ISO 27001 certificate, expiry date and scope description.
In addition supplier declares that the scope of the ISO 27001 certificate covers the products and services provided to PACCAR.

The TISAX process includes a mechanism to deal with identified issues in a reasonable time frame for up to 9 months while preliminarily receiving the TISAX Label. Suppliers are obliged to obtain the required TISAX Label before the deadline.

The total cost of gaining TISAX Label is a sum of ENX Registration, Auditor fees and potential remediation costs where applicable. Further information can be found www.enx.com.

TISAX is a generic assessment scheme and its use is not limited to PACCAR, suppliers are responsible for being TISAX compliant and will pay all associated costs.

All sites of a supplier that are utilized for manufacturing and/or delivery of parts/products/services to PACCAR are in scope for TISAX compliance.

1. Log in to the ENX portal.
2. Go to the main navigation bar and select “MY TISAX”.
3. From the dropdown menu, select “SCOPES AND ASSESSMENTS”.
4. Go to the table find the table row with your assessment scope.
5. Verify that your assessment scope has the assessment scope status “Active” (column “Scope Status”).
6. Go to the end of the table row of your assessment scope and click the button with the down arrow. down-arrow-image
7. Select “Scope Information”.
8. In the new window (“Scope Information”), select the tab “EXCHANGE”.
Exchange tab screenshot
9. Go to the section “SHARING” and click the button “Share”.
10. In the new window (“SHARE THIS SCOPE”), enter your DAF’s/PACCAR's Participant ID: PYT3F4 (or select him from the participant list in the neighboring search box).
Sharing screenshot
11. Select the desired sharing level (A+ Labels).
12. Enter your DAF/PACCAR Supplier Number (If you do not know the Supplier Number; it can be found on any Invoice).
Supplier Number screenshot
13. Note! In case you are also a PACCAR, Leyland or DAF Brasil supplier, different supplier number formats can be used and can be added by using a ‘,’):
Supplier number screenshot 2
14. Note! When the wrong format is used, an error message will appear:
Supplier number screenshot 3
15. Click the button “Next”.
16. Read and understand the instructions regarding the permanence of the sharing permission.
17. Mark the two “confirm” check boxes.
18. Click the button “Submit”.

Via the website: www.enx.com. Also review the TISAX handbook, that can be found on this website.

There are cyber security and TISAX consultancy service providers in Europe, North America and Asia/Pacific. Suppliers can make their own choice to arrange support.

Yes, PACCAR may for example have approached you to provide deliverables in the context of the R155/R156 regulation. These requests and the supply chain cybersecurity related requests run in parallel.

If after careful review of the FAQ an answer cannot be found, please submit your question to: PACCAR Cybersecurity: cybersecurityNA@paccar.com.

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